Frequently Asked Questions (FAQ’s)
Arcitura eLearning Courses
About Arcitura
Arcitura Education is a leading global provider of progressive, vendor-neutral training and certification programs. Arcitura has been supporting the educational development and certification of IT professionals for over a decade and in over 70 countries, across all types of industries, including numerous Fortune 500 companies and international government agencies.
Arcitura curricula and certifications are held to the highest standards. Emphasis is always placed on ensuring absolute vendor-neutrality, while producing educational materials and accreditation criteria in alignment with the contemporary IT industry. The highly modularized format of each Arcitura curriculum allows it to be adapted to various types of training requirements.
The Arcitura Educational Development Philosophy
Arcitura Education governs the development of multiple educational programs and accreditations. Courseware development teams work closely with professional subject matter experts and academic experts to create superior courses tailored for progressive IT training and for the preparation of corresponding exams required to attain certifications.
After spending over a decade building education programs and accreditation criteria, a formal approach to developing courses, exams and other forms of training resources evolved. This approach is based on a set of specific characteristics that ensure a baseline commitment to excellence with all training and certification deliverables produced by Arcitura.
These fundamental characteristics are:
Vendor-Neutral
The integrity of all Arcitura courses, exams and certifications is of paramount importance. This is because it is highly beneficial for IT professionals to understand concepts, practices, processes, techniques and industry technologies from a purely objective perspective. This perspective enables IT professionals to assess a given IT industry and marketplace with absolute clarity. Arcitura Education therefore follows a strict policy of vendor-neutrality. Specifically, Arcitura does not represent or resell any commercial vendor products, nor does it benefit from any sales referrals or recommendations to commercial product vendors. The guaranteed vendor-neutrality of has positioned Arcitura schools in numerous advisory roles with high-level public sector organizations in the government and defence communities.
Original Content
Unlike other training companies that obtain courses via acquisition, all Arcitura training and certification materials are original, developed solely by Arcitura courseware development teams and experts, and subjected to the same set of vigorous development, review and verification processes. This guarantees a predictable level of quality and excellence throughout all Arcitura schools and curricula.
Consistent Content
Even though multiple independent schools and programs are operated under the Arcitura Education umbrella, individual training and certification programs are subjected to a common set of baseline standards. This ensures that fundamental characteristics of individual curricula (such as terminology, diagram and symbol notation and style and wording conventions) are kept consistent across all courses and schools. As a result, IT professionals and organizations can choose to combine courses from different programs into custom workshops while maintaining a consistent experience. Additionally, Arcitura programs include official textbooks authored by Arcitura and published by Prentice Hall. These textbooks are developed using the same notation and conventions used in Arcitura courses and materials.
Modular Format
Arcitura programs are modular on several levels. Individual topic areas are grouped into one-day course modules that provide a highly flexible means of customizing workshops and training paths so that they can be tailored to specific training requirements. This approach further enables IT professionals to build upon already completed training without having to re-take fundamental courses that may apply to multiple types of topic areas or certifications. Additionally, the modular nature of Arcitura curricula allows combinations of courses to be grouped and mapped to specific project and organization roles, thereby empowering organizations to develop specialized proficiency among different team members while all benefit from a common understanding and knowledge foundation. Individual sections within courses are further modularized, allowing for more fine-grained customization.
Currency of Content
Arcitura training programs undergo regular reviews to ensure the currency of course and exam content, thereby ensuring that certification requirements remain aligned with and relevant to the contemporary IT industry.
Validation
For any given curriculum, Arcitura Education works directly with subject matter experts that represent the corresponding segment of the IT community. Their involvement helps validate course and exam content and further assists with defining balanced and appropriate certification criteria.
Arcitura eLearning
Arcitura enhanced eLearning study kits now provide on-line and off-line access to official course and exam preparation materials.
Arcitura’s newly improved eLearning platform supports the following features:
Software Free Setup
Users do not need to install any software in order to access the course documents on-line or off-line.
Annotations
Users can add their own annotations and comments to any of the course documents. This can be helpful for those who would like to mark up course documents for reference and self-study purposes. Custom annotations and comments can be saved for the duration of the subscription period.
Outline Driven Navigation
A navigation sidebar has been added, allowing users to navigate through a course document via its outline (table of contents), similar to how the navigation bar in MS Word works.
Custom Bookmarks
Users can create a collection of custom bookmarks within a given course document to further customize their own navigation and reference preferences. Each bookmark can be individually labelled.
Multi Document Viewing
Users can view two course documents side-by-side. This can be helpful for cross-checking or cross-referencing content across documents within a eLearning kit or across documents from different eLearning kits.
Full Text Searching
Users can perform full-text searches in individual course documents. A sidebar will show all search results together so that it is easy to jump to different parts of the document relevant to the search criteria.
What’s Inside an eLearning Study Kit?
Within each eLearning study kit, base digital course materials are further supplemented with self-study resources, such as flash cards, posters, exam preparation guides and media content, including audio tutor recordings from Certified Arcitura Trainers. eLearning study enables IT professionals to progress through and reference course materials and supplements in a highly flexible manner, at just about any location and at a study schedule adaptable to their preferences and convenience.
Certifications
Arcitura Education follows a simple philosophy to establishing formal accreditation. The issuance of a certification must represent demonstrated and undeniable proof that the candidate has obtained industry-standard proficiency in the skill-set represented by the certificate. To this end, exams, certification criteria and supporting course materials are subjected to vigorous development, review and verification cycles and are further maintained to ensure on-going alignment with the IT industry, as explained by the Educational Philosophy above.
Digital Certificates & Badges
IT professionals obtaining an Arcitura accreditation receive a digital certificate and a corresponding Acclaim/Credly digital certification badge. The digital certificate is e-mailed to you automatically upon obtaining a certification. An e-mail with instructions on how to claim your digital badge is issued separately. There is no cost to you for this service. Registered participants of public or private Arcitura training workshops delivered virtually or on-site can also receive a digital certificate of completion and a corresponding Acclaim/Credly digital training badge.
Arcitura Digital Badges
Digital badges are intelligent certification logos that provide an effective means of communicating and promoting your accreditations via digital and online mediums. Each digital badge contains pre-validated metadata that can be used to verify your certification status.
Arcitura has partnered with Acclaim/Credly to provide a platform whereby you can:
• use digital badges to promote your skills and certifications via social media.
• include digital badges in your e-mail signatures.
• add digital badges to your resumes and biographies.
• enable potential employers and other parties to verify your skills and certification status online and in real-time.
If you don’t have one already, you will be required to create an account with Acclaim/Credly to manage your digital badge settings, including privacy settings that you can control to determine whether your badges are made public or kept private. Arcitura digital badges are fully compliant with the Open Badge Standards established by IMS Global. This enables you to export your digital badges into other badge-storing platforms.
Arcitura Digital Certificates
Digital certificates are issued as PDF documents that can be printed and shared electronically and online.
What is a digital badge?
A digital badge is a digital image that contains verified metadata that describes your qualifications and the process required to earn them. You can display a digital badge to promote your accreditation and you can allow others to use it to verify your accreditation online.
How will I know when I have earned a digital badge from Arcitura?
You will receive an email notification from Acclaim with instructions for claiming your badge. The email will indicate that the digital badge was issued by Arcitura.
Do I need to pay a fee to get or use my digital badge?
No, digital badges are provided by Arcitura Education to certificate holders at no cost.
How can I use my digital badge?
Digital badges are commonly used to promote your accreditation achievements via social media platforms or other digital mediums. You can also display your badges in your email footer.
You can allow others to verify your certification or training status online and in real-time using your digital badge. The digital badges provided by Arcitura are issued through the Acclaim platform and are compliant with the open badge standard.
What if I don’t want to make my digital badge publicly accessible?
Using your Acclaim account you can configure privacy settings for your digital badges to control whether they are public.
I’ve never had an Acclaim digital badge before. Do I need to create an Acclaim account?
Yes, you will need to create an account on the Acclaim website. The email you receive will direct you to where you need to begin. Your Acclaim account will act as a portfolio of digital badges you receive from Arcitura and other IT organizations, such as IBM, Microsoft, Oracle, etc.
Why is the Credly logo always next to the Acclaim logo?
Credly is the company that acquired Acclaim. Both Credly and Acclaim specialize in digital badging.
Can I also promote my accreditation using my digital certificate?
Yes, you can display your digital certificate online, via social media platforms and on your resume or biography.
How are honors designations shown on digital accreditations?
If you achieved a certification with honors, your digital accreditation certificate will show an honors designation along with a gold seal. Digital badges do not distinguish between regular and honors designations.
Are printed certificates available?
You are encouraged to print your digital certificate. If you would like to receive an official printed certificate from Arcitura, it can be issued for a fee plus the shipping cost.
About Examinations
Combined Exams
A combined exam encompasses the topics covered by all courses within a certification track. For the certification tracks offered in the Tech Academy, you need to take only one combined exam. Taking a combined exam can be more convenient. It is time-effective because the exam duration is lower than the total time of the corresponding module-specific exams.
If you fail a combined exam and if you want to retake the same combined exam, you will be again tested on a broader range of topics in the certification track.
Taking Exams via Online Proctoring
All available Arcitura exams can be taken via Pearson VUE Online Proctoring, which enables you to take exams from your home or office workstation with a live proctor. Exams can be scheduled at almost any location and for any time zone, and often on short notice. Online registration for online-proctored exams is available at www.pearsonvue.com/arcitura/.
Contact info@ezyskills.com.au if you have any questions.
Arcitura Exam Retake Policy
The following is the official Arcitura exam retake policy for all exams.
• If you fail an exam for the first time, you must wait 24 hours to retake the exam.
• If you fail an exam a second time, you must wait 14 days to retake the exam again.
• You can retake an exam a maximum of five times in a 12-month period.