FAQ’s
Frequently Asked Questions
We have organised the ‘Frequently Asked Questions’ (FAQ’s) into the six categories below to help you navigate directly to your specific area of interest.
Why 'self learn' or 'elearning' courses ?
All you questions answered re: the benefits of elearning vs traditional training delivery methods like classroom based instruction and the recent arrival of “virtual online training” or “zoom classes” as they are commonly known as today.
Why EZY Skills?
Learn everything you wanted to know about the benefits of using EZY Skills.
Training, Delivery and Certification of Courses
Learn everything you wanted to know about the organisations invloved in the Training, Delivery and Certification courses, including the Examination Institutes. Familiarise yourself with the various terms and definitions used in the answers.
Questions & Answers about Courses
Learn everything about the range of courses we offer, the meanings of the various acronymns used in our explanations, our view on the camparison between various methodologies and reasons to “Learn Upskill Get Certified” in a particular profession or course to help build your credentials, meet career plans and help earn more money.
Questions & Answers about Examinations
All your questions about examinations such as how much do they cost, how do i book them, how can i re-schedule them etc. are answered
Questions after Examinations
All your questions as to what happens after the exam such a receiving the certificate are answered.
What are the benefits of elearning (self learn) courses ?
For Individuals & Organisations
For Individuals: Whether you are a student, working professional, unemployed worker or a corporation or government agency, it is during times of restrictions and recessions that the need for upskilling, re-training or further education becomes paramount.
For Organisations “working form home” is the “new normal”.
Utilizing the internet for improving an individuals skills is the ultimate way to climb up the success ladder and is the best investment that you can make for yourself or your organisation in preparing for the future.
Geographic reach
Flexibility
Online training courses can be taken anytime, anywhere. The only requirement is a reliable internet connection. Making time during your coffee breaks at work, sitting on your couch and taking online courses instead of watching television, and listening to audio/video files while travelling to and from work are some of the ways online training courses can be taken up. This ensures flexibility in terms of time and effort.
Mobility and Accessibility
Thinking of taking a course while travelling? eLearning is now literally in your pockets.
Cost effectiveness and Availability
Through online training, courseware, reference materials and notes can be saved on your hard drive or “in the cloud” (eg: EZY Skills online learning platform) for easy access anytime anywhere and can be viewed multiple times without limit.
The cost of purchasing hardcopy and/or printing is greatly reduced.
Online courses are extremely cost-effective and can be utilized efficiently.
Practise and Information Retention
Online courses on the other hand, help trainees retain and remember information with attractive images, videos, legible fonts, movie clips, animated descriptions, and more. Real-life examples are also given to explain concepts better. Displaying information in well-crafted ways lead to better understanding of learning content more than taking notes with pen and paper.
Another advantage is that learner / trainers can always come back and revisit course content at any time to improve information retention and knowledge.
Self paced Learning 24x7
Why use EZY Skills?
Experienced
Our trainers (industry practitioners with significant project delivery experience) have been delivering training courses for over 15+ years and as a result have been able to develop effective solutions that meet the needs of our customers, focusing on their specific development strategies and the individual needs of their employees.
Quality Courseware
They are supported by instructional designers, content designers and technology staff to ensure that the products made available are of the highest global standard and meet educational and certification benchmarks.
Learn New Skills
Certified Training
Self Learning (24x7)
Globally Recognized "Professional Certification"
The skills acquired through our training courseware and international certification are globally recognised and can be translated across all industries and countries.
Earn More Money
Speak the "Right language"
Who are the organisations involved in the training, delivery and certification of these courses?
Who are EZY Skills?
EZY Skills is an Affiliate of Inspiring Projects and is authorised to sell accredited Inspiring Project courses to the domestic and “exclusively online” to the international market.
Who are Inspiring Projects?
Who is APMG International?
Who is AXELOS Limited?
Who is the Agile Business Consortium (ABC)?
Who is PeopleCert International?
Who are the IP owners of these courses?
The Agile Business Consortium owns the IP underlying our AgilePM courses.
HM Treasury in the UK owns the IP underlying our Better Business Cases courses.
APMG owns the IP underlying all of our other APMG courses.
What is a certification ‘scheme’?
What is a ‘scheme owner’?
Who are the "scheme owners"?
APMG is the scheme owner for our APMG courses.
What is an 'examination institute’?
– administer accreditation of ATOs to the requirements of a scheme
– administer approval of trainers under a scheme
– accredit courseware to deliver training under a scheme
– to administer certification exams offered under a scheme.
Who are the 'examination institutes'?
PeopleCert is the examination institute for our AXELOS courses.
What are the APMG courses you offer?
– AgilePM,
-Managing Benefits
– Better Business Cases
– Change Management
– Praxis Framework
What are the AXELOS courses you offer?
We offer the following Axelos courses: PRINCE2, PRINCE2 Agile, MSP, MoP, M_o_R, P3O and MoV
Note: the courses offered by EXY Skills are all eLearning / slef-learn courses. Other courses will be converted to eLearning in the future. Please contact us if you want to learn more at e: courses@ezyskills.com.au
What is an ‘Accredited Training Organisation’ (ATO)?
An ATO must have:
– an accredited training management system
– accredited courseware; and
– approved trainers
Who is an ‘Approved Trainer’?
An Approved Trainer must have:
– passed the relevant Practitioner exam with a very high mark;
– understand how to deliver a course according to scheme requirements and the ATO’s training management procedures;
– have relevant practical experience in the subject of the course (i.e. they are not just someone who read a book and passed an exam).
All our trainers are approved
Common questions about our courses
What is PRINCE2?
What is PRINCE2 Agile?
What is MSP?
What is MoR?
What is AgilePM?
What is Better Business Cases (BBC)?
What is the PRAXIS Framework?
We will have an eLearning course available soon.
What is Change Management?
Who wrote your courses?
Can I contact an approved trainer if I have any questions on course content?
Our business model is based on eLearning / Self learning to provide with you the flexibility of being able to study anywhere, anytime on any device – without the need of a classroom-based instructor
Is a “Virtual Online Class” better than a “Self-Learn”, eLearning course?
The benefit of eLearning (refer to our eLearning benefits section above) is that you can learn at a time that is convenient to you, on any device, anywhere. Self-learning courses tend to provide more content and information that you can refer to or revise at any time. It provides you with the flexibility that is difficult to find with classroom-based or virtual training courses.
Does my course fee cover the reference manual associated with the course?
Which Project Management Course should I enroll in - PRINCE2 or AgilePM?
If you need a project management method that you can use throughout your career on any type of project in any domain, then you should take our PRINCE2 courses.
If you need a light-weight method for use in an agile domain, then take our AgilePM courses. We will soon be offering online training in the agile extension to PRINCE2, called PRINCE2 Agile. PRINCE2 Agile assumes a reasonably detailed understanding of PRINCE2.
If you don’t have this background in PRINCE2, AgilePM would therefore be more useful to you. And it’s easy to use AgilePM in an organisation that uses PRINCE2 (our course will show you how).
Should I do the “Combined” Foundation & Practitioner course together or do them one at a time ?
A Foundation course gives participants an understanding of the key concepts, whereas a Practitioner course ensures that participants can apply these concepts.
From an employer’s point of view, a Practitioner certificate is far more valuable.
Is the PMI’s PMBoK ‘better’ than PRINCE2 or AgilePM?
PRINCE2 is the most robust of these methods. It is suitable for use with customer-led projects because of its guidance on governance and the use of the Business Case as the primary project control. PRINCE2 says that a successful project is one that delivers business value in the live environment; delivery of full scope on time and within budget is important but not the primary business concern. PRINCE2 expects that a project would comply with the sponsoring organisation’s HR and procurement approaches.
The PRINCE2 process model has two early steps (not present in the PMBoK’s process model) that ensure the project’s scope and approach are thoroughly investigated before expensive delivery planning commences, so organisations are much less likely to end up with runaway projects. PRINCE2 also features a rolling wave approach to planning, that significantly improves project success rates. PRINCE2 can also be used for supplier-led projects, with suitable tailoring.
The PMBoK is not useful for customer-led projects but is OK for supplier-led projects. The PMBoK says that a successful project is one that delivers full scope on time and budget. The PMBoK covers several areas not covered by PRINCE2, such as HR management and procurement. However, the PMBoK’s guidance on procurement is seriously out of date and does not reflect modern public sector procurement practices. This may be OK in a supplier-led project but is not acceptable in a customer-led project.
A wide variety of techniques are mentioned in both PRINCE2 and the PMBoK, but these techniques are not formally part of the method. Those taking PMP training must learn how to apply several of these techniques.
AgilePM is a light-weight project management method suitable for use in an agile environment, where teams are using agile product development techniques such as Scrum.
Why should I get certified in Change Management?
Our courses are aligned with the Change Management Body of Knowledge.
Why Should I get certified in Risk Management?
Getting a globally recognised certification in Risk Management will ensure you have the credentials required for managing risk within your organisation. It will enable you to design, implement and manage your organisations risk in an efficient and effective manner. An essential requirement for building a career in Risk Management.
Too many projects populate their project or porganisational Risk Register with poorly understood entries, but then don’t take any action to mitigate these risks; these projects are not managing their risks.
The role of a Risk Manager is to ensure that risks are actually managed, and mitigation strategies are in place to implement corrective actions for organisational and project risks. Reducing the ‘surprises’ to the Business Sponsor or organisation.
Our courses are aligned with the ISO standard on risk management.
Why should I get certified in Better Business Cases (BBC)?
In many organisations, the Business Case is seen as simply being a funding acquisition tool, that is forgotten as soon as the budget is approved. These Business Cases do not fully explore potential options, nor do they consider the overall achievability of the initiative.
Better Business Cases (BBC) regards the Business Case an an initial and ongoing tool providing comprehensive high-quality information to support decision-making by the sponsoring organisation at every step.
BBC guidance represents the leading edge on thinking about business justification of proposed investments; it is based on the approach developed by the UK Treasury.
Common questions about examinations
Can I just pay for the training course now and pay for the exam later?
Can I just do the training and not take the exam?
We highly recommend that you take your certification examination as it will provide you with globally recognised professional credentials that will help you in your career.
What are the costs of the examinations?
Can I book my exam directly with an examination institute?
Both examination institutes (People Cert and APMG) charge significantly more for exams booked directly by the candidate. For example: PeopleCert charge us AUD244 for a PRINCE2 Foundation exam, whereas PeopleCert would charge you AUD501 for the same exam if you booked it directly with them.
We highly recommend that you do not make examination bookings directly with an examination institute.
How do I book my exams?
The examination institute will then contact you directly to tell you:
– How to schedule your exams;
– What are their technical requirements for taking the online examination
Does EZY Skills offer paper-based exams?
What are the technical requirements for me to take an online proctored exam?
PeopleCert require that you download their ExamShield software onto the device you will be using to take the exam. This may mean disabling some software (antivirus, virtualisation, etc).
APMG’s requirements are less onerous, and they don’t require download of software.
What happens if the examination institute does not contact me?
The most usual cause of delay is an issue with an incorrect email address or redirection of the examination institute’s emails to your email software spam folder
How long is the exam booking valid?
If I don’t schedule an exam within the 12 month validity period of the exam booking, can I request an extension?
For example, PeopleCert, the fee is AUD36 to purchase a 6 months extension.
For APMG, the fee is AUD100.
These are indicative prices only.
If you don’t take action before the end of the validity period, you may have to pay the examination institute the full exam fee again.
Please email us at courses@ezyskills.com.au to check for prices as they vary by region and the fact that the Examination Institute may change their fees at any time.
Once I schedule an exam, can I reschedule it?
Is there a fee if I reschedule an exam?
APMG will not charge a fee if you reschedule the exam more than 9 days before the exam, otherwise they will charge you AUD100. If you cancel or reschedule an exam within 9 days of the scheduled date, APMG will charge you the full exam fee again.
Before you contact an examination institute to schedule your online exam, please make sure that you can take the exam on that date.
We recommend that you take your exam as soon as possible after you finish the course.
Note the prices indicated above are for indicative purposes only. Please email us at courses@ezyskills.com.au or the examination institute directly to confirm current pricing. These prices may vary by Region or changes by the examination institute.
How many times can I re-schedule my exam?
What happens if I scheduled my exam and there was an emergency like an illness and cannot take it at that time?
What are the exam terms and conditions?
What are the exam pass rates?
– Foundation exams: over 95%;
– Practitioner exams: around 75-80%.
What are the examination pass rates from people who have taken your courses?
– Foundation exams: around 99%
– Practitioner exams: around 90%
Can you 'guarantee' that I will pass a certification exam?
Our courseware is used by leading organisations globally. However, we are confident that if you devote the time required to “Learn Upskill Get Certified” you will have all the information required to pass the exam
How valuable is a 'Foundation exam pass guarantee' from an ATO?
Is a certification gained through an ATO that 'guarantees passing the Practitioner exam' worthwhile?
Any ATO that guarantees Practitioner pass rates should be regarded with deep suspicion.
Employers will eventually become aware of such ATOs, probably after hiring people who were trained by these ATOs and finding that these people simply do not demonstrate the knowledge or competence that would be expected from the holder of a Practitioner certificate.
These employers will subsequently discount certificates acquired through these ATOs during the hiring process, and the holders of such certificates will have wasted the money they spent to acquire their certificates.
If an examination institute finds that the Practitioner exam pass rates of an ATO are suspiciously high, they will audit the ATO and potentially cancel their accreditations, which will possibly make certificates acquired through that ATO worthless.
Does the examination institute tell me the 'mark" I achieved in an exam?
This will give you some general guidance on which aspects of the course you might need to review.
If I fail an exam, when can I resit that exam?
Remember, you have access to your online course for 180 days.
Do I get a 'discount off the exam fee' if I take an exam for a second time?
If I pass the Foundation exam, is it likely I will pass the Practitioner exam?
Conversely, if your mark in a Foundation exam is less than around 65%, we would suggest that you do not immediately attempt the Practitioner exam, without a lot more preparation.
Common questions after the exam
If I pass an exam, how will my certificate be delivered to me?
A successful candidate will be able to download their certificate from the relevant examination institute’s candidate registration system.
If I pass the Foundation exam but do not pass the Practitioner exam will I still receive a Foundation certificate?
Yes
If I passed both the Foundation exam and the Practitioner exam, will I receive a certificate for each?
If you make two separate bookings, one for the Foundation exam and a different booking for the Practitioner exam, then you will receive a certificate for each.
Where both exams were booked on the same booking, and you pass both exams, then you will only receive the Practitioner certificate.
If I do the training only, will I receive an 'Attendance Certificate'?
AXELOS has determined that ATOs can no longer issue Attendance Certificates for Axelos courses. ATOs are only able to provide a letter stating that a person attended a specific course.
It is still possible for ATOs to issue Attendance Certificates (if requested) for APMG courses.
Who issues certificates if I pass a Foundation or Practitioner course?
The examination institute associated with a course issues globally recognised certificates to successful candidates on behalf of the owner of the scheme for that course.
Can I find out if someone has passed a certification exam?
Each scheme owner maintains a Successful Candidates Register website. By default, all successful candidates will be listed in the Register, with the date on which they passed the certification exam.
However, some candidates decide to opt out of this arrangement, for example for security or privacy reasons.
If someone presents a certificate to an employer, but their name is not listed in the associated Register, an enquiry can be made to the scheme owner to confirm that the certificate is valid.
What are the URLs of the Successful Candidates Registers?
For AXELOS courses, click here
For APMG courses, click here