Change Management Courses
Dealing with change and more importantly, the impact of change is a high priority for all organisations. It is said that change is the only constant in business, and perfecting the art of change management can be a challenge in any organisation. Being able to develop and implement effective change initiatives is paramount to ensuring ongoing business success.
The Change Management Certification has been developed by APMG in partnership with the Change Management Institute (CMI), an independent, global professional association of change managers. Together they have developed a professional ‘body of knowledge’ for the discipline of change management.
Our Change Management Courses
The Change Management certification is fully aligned with the change management body of knowledge. The syllabus samples a wide range of knowledge regarding the theory and practice of change management including:
- change and the individual;
- change and the organization;
- communication and stakeholder engagement and;
- change practice.
Benefits for Individuals
- Understand the human side of change and know how to help people deal more effectively with change, maintaining their commitment and bringing them successfully through the change process;
- Understand the various types of change that affect organizations, and know how to draw on a range of professional approaches to support the effective delivery of the organization’s desired outcomes from each change initiative;
- Know how to identify and work with the stakeholders in a change initiative, and how to plan, execute and measure the effective communications required to build and maintain their engagement;
- Know how to assess the impacts of change, to develop effective change teams and to recognize and address resistance to change;
- Understand the process of sustaining change and know how to embed a change initiative as the new ‘business as usual’.
Benefits for Organisations
- Ensure your organisation's Project Managers are trained to meet your organisations goals and objectives by ensuring projects are delivered on schedule, on time and in budget.
- Formal global benchmark certification (AgilePM®) will ensure that a structured and consistent repeatable methodology is embedded within the organisation to ensure projects are successfully delivered
- Reduction in training costs and increased employee productivity as training would be done by employees on their own time and convenience thereby avoiding loss of employee “work time” due to traditional classroom based methods
- Training that will be perceived by employees as a real benefit in their jobs to achieve business outcomes and provide career pathways to senior management especially during the global COVID-19 pandemic
- Complement existing employee retention and benefit strategies and policies
- Our courseware designers are certified and accredited professionals with 100+ years of industry experience. They are supported by instructional designers, content designers and technology staff to ensure that the training courseware made available are of the highest global standard and meet educational and certification benchmarks.
- Our Trainers & Consultants are working professionals at the top of their games, and highly respected in their fields with strong business, academic and teaching credentials. These professionals bring a blend of practical global industry experience and training skills gained by training thousands of aspiring individuals over the years.
- Cost effectiveness and availability through online training, courseware, reference materials and notes can be saved on your hard drive or “in the cloud” for easy access anytime anywhere and can be viewed multiple times without limit. The cost of purchasing hardcopy and/or printing is greatly reduced. Online courses are extremely cost-effective and can be utilized efficiently.
- If you are an organisation with offices and staff in multiple locations, access to online training is a real benefit.
Course Audience
Our Change Management courses are designed for those leading, managing and supporting organisational change initiatives including:
- Senior Managers: Executives, Directors;
- Programme, Project and Business Managers;
- Change Leaders and Managers;
- Business Change Managers and Change Agents;
- Business Analysts;
- Development and Planning Managers;
- HR and Organizational Development Practitioners;
- Consultants and Facilitators;
- Individuals aspiring to become Change Managers;
- Those seeking certification in organisational change management.
Change Management Foundation
The Foundation course provides essential information and tools to understand change, guidance on overcoming employee resistance, learning to motivate employees to embrace change and sustaining change to keep the organisation moving in the right direction.
The Foundation Course immerses the participant in the concepts, terms, principles, models, approaches and roles relating to the change management practice. The course is presented as a blend of Change Management theory and practical examples. You’ll learn about the dynamics of change at the individual, team and organisational level. You’ll also learn practical Change Management skills for facilitating change, and be able to plan for change and potential problems.
Students will be fully prepared for the Foundation exam.
Who Should Enroll ?
This course is designed for those leading, managing and supporting organisational change initiatives, including:
- Senior Managers: Executives, Directors;
- Programme, Project and Business Managers;
- Change Leaders and Managers;
- Business Change Managers and Change Agents;
- Business Analysts;
- Development and Planning Managers;
- HR and Organisational Development Practitioners;
- Consultants and Facilitators;
- Individuals aspiring to become Change Managers;
- Those seeking certification in organisational change management.
Pre-requisites
There are no prerequisites for the course, however some exposure to organisational change initiatives would be useful.
Course Content
During the Foundation Course students will learn how to:
- Identify key drivers of an organisation’s culture and recognize different types of change processes;
- Recognize the human side of change and know how to help people deal more effectively with change, maintaining their commitment and bringing them successfully through the change process;
- Explain how individuals are impacted by change, different ways they may respond to change situations and how learning processes help them adapt;
- Offer insights on how organisations work, how the process of organisational change occurs and the typical roles that collaborate to deliver successful change;
- Outline important aspects of how to build and equip a change team to improve effectiveness.
Certification Exam
The Foundation Exam is a 40 minute closed book multiple choice exam. You must get at least 25 of the 50 questions correct to pass.
Professional Development
Successful completion of this course may entitle you to credits in various professional development programmes:
- For AIPM CPD points, check here;
- For PMI PDUs, check here.
- For CMI credits, check here
- For ACMP credits, check here.
Follow-On Courses
We recommend that those who have completed the Foundation course should move on to the Change Management Practitioner course as soon as possible, while their knowledge of Change Management remains fresh.
The most economical way to take both Foundation and Practitioner courses is our Change Management Combined Foundation and Practitioner course.
Change Management Practitioner
The Practitioner seminar builds on the essentials of Change Management presented in the Foundation course. Students will have the opportunity to apply many proven approaches and techniques to “real world” change processes.
The Practitioner seminar builds on the essentials covered during the Foundation course. Students will gain a deeper knowledge and understanding of the principles around how to implement and manage change in an organisation.
Students will be fully prepared for the Practitioner exams.
Who Should Enroll ?
This course is designed for those leading, managing and supporting organisational change initiatives, including:
- Senior Managers: Executives, Directors;
- Programme, Project and Business Managers;
- Change Leaders and Managers;
- Business Change Managers and Change Agents;
- Business Analysts;
- Development and Planning Managers;
- HR and Organisational Development Practitioners;
- Consultants and Facilitators;
- Individuals aspiring to become Change Managers;
- Those seeking certification in organisational change management.
Pre-requisites
Students must have previously attended our Foundation course. Candidates for the Practitioner exam must have previously passed the Foundation exam.
Course Content
During the Practitioner seminar delegates will learn how to:
- Identify organisational drivers of a change initiative and the links with governance structures;
- Apply an appropriate process framework to help plan and understand organisational change;
- Use a range of organisation paradigms to understand, support and sustain change processes, taking account of the culture of the organisation;
- Establish a clear framework of roles, skills and activities through which leaders from different levels can support and sustain the change process;
- Build a change team;
- Help prepare people for change;
- Support the identification of and mapping of stakeholders and help develop approaches to build and maintain engagement;
- Draft the communications plan for a change initiative;
- Recognize signs of resistance to change and propose actions to mitigate it;
- Propose a range of levers by which a change can be sustained and become embedded in the organisation.
Certification Exam
The Practitioner Exam is a 2½ hour objective testing exam. You will be able to access ‘The Effective Change Manager’s Handbook’ during the exam, but no other materials. There will be 4 questions and 80 question items, each worth 1 mark for a total of 80 marks. You must get at least 40 of the 80 question items correct to pass. The questions will be presented in the following styles:
- Classical multiple choice
- Yes/No
- Multiple response
- Matching
- Sequencing
- Assertion/Reason
Candidates for the Practitioner Exam must have passed the Foundation Exam.
We conduct these exams on behalf of the relevant Examination Institute, subject to their terms and conditions.
Your course fee includes a “one time” examination fee.
Professional Development
Students who pass the Practitioner exam are entitled to style themselves as a “Registered Change Management Practitioner” on CVs and business cards.
Students who pass the Practitioner exam may also qualify for a designation from either the Change Management Institute (CMI) or the Association of Change Management Professionals (ACMP). Note: these designations are obtained through a separate process, not included with this course offering.
Successful completion of this course may entitle you to credits in various professional development programmes:
- For AIPM CPD points, check here;
- For PMI PDUs, click here
- For CMI credits, check here
- For ACMP credits, check here.
Change Management Combined
The Change Management Combined course blends our Foundation course and Practitioner seminar. Each participant is first provided with a solid Foundation in Change Management concepts, and is then advanced to a Practitioner understanding of how to apply Change Management guidance in practice.
The Foundation Course immerses the participant in the concepts, terms, principles, models, approaches and roles relating to the change management practice. The course is presented as a blend of Change Management theory and practical examples. You’ll learn about the dynamics of change at the individual, team and organisational level. You’ll also learn practical Change Management skills for facilitating change, and be able to plan for change and potential problems.
The Practitioner seminar builds on the essentials covered during the Foundation course. Delegates will gain a deeper knowledge and understanding of the principles around how to implement and manage change in an organisation.
Students will be fully prepared for the Foundation and Practitioner exams.
Who Should Enroll?
Our courses are designed for those leading, managing and supporting organisational change initiatives, including:
- Senior Managers: Executives, Directors;
- Programme, Project and Business Managers;
- Change Leaders and Managers;
- Business Change Managers and Change Agents;
- Business Analysts;
- Development and Planning Managers;
- HR and Organisational Development Practitioners;
- Consultants and Facilitators;
- Individuals aspiring to become Change Managers;
- Those seeking certification in organisational change management.
Pre-requisites
There are no prerequisites for the course, however some exposure to organisational change initiatives would be useful. Candidates for the Practitioner exam must have previously passed the Foundation exam.
Course Content
During the Foundation Course students will learn how to:
- Identify key drivers of an organisation’s culture and recognize different types of change processes;
- Recognize the human side of change and know how to help people deal more effectively with change, maintaining their commitment and bringing them successfully through the change process;
- Explain how individuals are impacted by change, different ways they may respond to change situations and how learning processes help them adapt;
- Offer insights on how organisations work, how the process of organisational change occurs and the typical roles that collaborate to deliver successful change;
- Outline important aspects of how to build and equip a change team to improve effectiveness.
During the Practitioner seminar students will learn how to:
- Identify organisational drivers of a change initiative and the links with governance structures;
- Apply an appropriate process framework to help plan and understand organisational change;
- Use a range of organisation paradigms to understand, support and sustain change processes, taking account of the culture of the organisation;
- Establish a clear framework of roles, skills and activities through which leaders from different levels can support and sustain the change process;
- Build a change team;
- Help prepare people for change;
- Support the identification of and mapping of stakeholders and help develop approaches to build and maintain engagement;
- Draft the communications plan for a change initiative;
- Recognize signs of resistance to change and propose actions to mitigate it;
- Propose a range of levers by which a change can be sustained and become embedded in the organisation.
Certification Exam
The Foundation Exam is a 40 minute closed book multiple choice exam. You must get at least 25 of the 50 questions correct to pass.
The Practitioner Exam is a 2½ hour objective testing exam. You will be able to access ‘The Effective Change Manager’s Handbook’ during the exam, but no other materials. There will be 4 questions and 80 question items, each worth 1 mark for a total of 80 marks. You must get at least 40 of the 80 question items correct to pass. The questions will be presented in the following styles:
- Classical multiple choice;
- Yes/No;
- Multiple response;
- Matching;
- Sequencing;
- Assertion/Reason.
Students for the Practitioner Exam must have passed the Foundation Exam.
We conduct these exams on behalf of the relevant Examination Institute, subject to their terms and conditions.
Your course fee includes a “one time” examination fee.
Professional Development
Candidates who pass the Practitioner exam are entitled to style themselves as a “Registered Change Management Practitioner” on CVs and business cards.
Candidates who pass the Practitioner exam may also qualify for a designation from either the Change Management Institute (CMI) or the Association of Change Management Professionals (ACMP). Note: these designations are obtained through a separate process, not included with this course offering.
Successful completion of this course may entitle you to credits in various professional development programmes:
- For AIPM CPD points, check here;
- For PMI PDUs, click here
- For CMI credits, check here
- For ACMP credits, check here.