Change Management
Foundation Course

The Foundation course provides essential information and tools to understand change, guidance on overcoming employee resistance, learning to motivate employees to embrace change and sustaining change to keep the organisation moving in the right direction.

Excluding GST. APMG Examination Fee charged at Checkout

Change Management Foundation

The Foundation Course will

immerse the participant in the concepts, terms, principles, models, approaches and roles relating to the change management practice.

blend Change Management theory and practical examples

help you learn about the dynamics of change at the individual, team and organisational level

help you learn practical Change Management skills for facilitating change, and be able to plan for change and potential problems.

Students will be fully prepared for the Foundation exam.

Who should enroll

Our courses are designed for those leading, managing and supporting organisational change initiatives, such as:

Senior Managers Executives and Directors;

Change Leaders and Managers;

Program / Project and Business Managers;

Business Change Managers and Change Agents;

Business Analysts;

Organisational Development and Planning Managers;

HR and Organisational Development Practitioners;

Consultants and Facilitators;

Individuals aspiring to become Change Managers;

Those seeking certification in organisational change management.


There are no prerequisites for the course, however some exposure to organisational change initiatives would be useful.

Course Content

The Foundation Course will cover the following topics:

How individuals are impacted by and react to change;

How the process of organizational change occurs and the roles that collaborate to deliver it successfully;

How to build and improve an effective change team;

Developing strategies to help and motivate individuals through change;

How to build an effective change team and to contribute to discussions about how to improve the effectiveness of a team.

Course Outline

Information Sessions:
  1. About the course
  2. About the exams
  3. Contact and Support
  4. Tour of the eLearning interface

Exam Preparation:

  1. How to prepare for the Foundation Exam
  2. Foundation Exam simulator (x2)
Course Modules
  1. The Context of Organisational Change Management
  2. The impact of change on the individual
  3. The impact of change on the organisation
  4. Communication and stakeholder engagement in change
  5. Organisational change management in practice
  6. Foundation Course Closure

Professional Development

Successful completion of this course may entitle you to credits in various professional development programmes:


For AIPM CPD points, check here;


For PMI PDUs, check here.


For CMI credits, check here


For ACMP credits, check here.

Certification Exam

The Foundation Exam is a 40 minute closed book multiple choice exam. You must get at least 25 of the 50 questions correct to pass.

The examination is conducted by APMG, subject to their terms and conditions.

EZY Skills will book your examination with APMG. APMG will then contact you by email and ask you to register in their candidate system. They will also let you know how to schedule the date and time you wish to take your examination.

Your course fee allows for a “one time” sitting at the examination. Please be aware that if you schedule an examination with APMG but do not take that examination as scheduled, APMG will charge you an additional fee for the examination. You will not be able to reschedule a missed examination until this additional fee has been paid.

Reference manuals

This course reflects the content of The Effective Change Manager’s Handbook, ISBN 978 0 7494 7307 5.

Each Foundation course is self-contained; students will not need the reference manual to pass the Foundation examination.

 However, as the Foundation course makes frequent references to sections in the reference manual, some people may find that having a copy of the reference manual would increase the value of the course. Also, the Foundation course does not cover all of the content in the reference manual. Delegates would find that having access to a copy of the reference manual in the workplace after the course would be an invaluable resource. Most people find that the level of knowledge required to pass a certification exam is somewhat lower than required to actually apply the material just learned in the workplace. Even people with a great deal of experience using the material find that there are occasions when access to the reference manual is necessary.

the effective change managers handbook

Only the official reference manual may be used; not a photocopy. The official manual may be annotated and tabulated but no sticky notes and loose leaf papers containing additional notes will be allowed to be access in the Practitioner examination.

Note that this does not require the candidate to purchase a copy of the reference manual for themselves. It may be possible for a candidate to borrow a clean copy of the reference manual from a previous candidate or from a corporate or public library.


Providers of Manuals:

For reference manuals relating to APMG courses, the best sources are:

Most reference manuals are also available on or do a Google search for “The Effective Change Manager’s Handbook”.
Used copies of reference manuals may be available on eBay or similar sites.
APMG are currently not providing hardcopy versions from their Bookshop.

Delivery timeframes:

Due to the coronavirus pandemic, delivery times for hardcopy reference manuals are currently much longer than normal. Students are advised not to schedule their Practitioner exam in advance of receipt of any reference manual they may have ordered.

Follow-on Courses

We recommend that those who have completed the Foundation course should move on to the Change Management  Practitioner course as soon as possible, while their knowledge of Change remains fresh.

The most economical way to take both Foundation and Practitioner courses is to purchase our Change Management combined  Foundation and Practitioner course.

We also recommend that students who complete this course should proceed with one of our Project Management Courses

Excluding GST. APMG Examination Fee charged at Checkout

Frequently Asked Questions

We have organised the 'Frequently Asked Questions' (FAQ's) into the six categories below to help you navigate directly to your specific area of interest. Click to learn more.

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